Terms and Conditions

Last Updated: May 21, 2025

Welcome to Thryva! These Terms and Conditions govern your access to and use of the Thryva platform, website, and AI-powered learning tools (collectively, the "Service"). By using Thryva, you agree to these terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using Thryva, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

2. Updates to These Terms

We may update these Terms from time to time. We'll do our best to notify you of any major changes, but it's your responsibility to check this page periodically. Continued use of Thryva means you accept the updated Terms.

3. Access and Availability

We aim to keep Thryva running smoothly, but we don't guarantee that the Service will always be available or error-free. We may change, suspend, or discontinue parts of the Service at any time without notice.

4. Your Account

When you create a Thryva account, you agree to:

• Keep your login credentials secure.
• Be responsible for all activity under your account.
• Contact us immediately if you suspect any unauthorised use of your account.

5. Subscriptions and Billing

Some parts of Thryva require a paid subscription. When you sign up for a paid plan:

• You agree to the price and billing terms shown at checkout.
• Subscriptions auto-renew unless you cancel before your billing date.
• You can cancel anytime via your account settings.
• Refunds are not issued for unused time or partial billing periods.

6. Respectful Use and Behaviour

Thryva is a safe, supportive space for learners. By using our Service, you agree to:

• Use respectful and appropriate language when communicating or submitting content.
• Never use hate speech, bullying, harassment, or offensive language.
• Respect the AI and other users-misuse, abuse, or spam will not be tolerated.
• Use Thryva as a learning tool, not to cheat on tests or assignments.

7. AI and User Interactions

Our AI is designed to help guide your learning. By using it, you agree that:

• You will not try to confuse, manipulate, or misuse the AI system.
• Any inappropriate or harmful use of the AI will result in account restriction or termination.
• We may monitor AI interactions to improve quality and ensure compliance with these Terms.

8. Intellectual Property

All content on Thryva-including AI outputs, designs, logos, and materials-is owned by Thryva or its licensors. You may not copy, reproduce, distribute, or create derivative works without permission.

9. Your Content

When you submit content to Thryva (e.g., questions, messages, uploads):

• You grant us a worldwide, royalty-free license to use, store, and process that content for learning and system improvement.
• You confirm you have the rights to share the content.

10. Prohibited Activities

You agree not to:

• Break any laws or encourage others to do so.
• Gain unauthorised access to any part of the Service or its systems.
• Upload viruses, attempt to disrupt the platform, or interfere with other users.
• Use automated scripts or bots to access Thryva.
• Reverse engineer, scrape, or tamper with the AI or platform.

11. Limitation of Liability

To the fullest extent permitted by law, Thryva is not liable for any indirect, incidental, or consequential damages, including lost profits or data, resulting from your use of the Service.

12. Governing Law

These Terms are governed by the laws of Australia. Any legal disputes must be resolved in the courts of Australia.

13. Contact Us

If you have questions or need support, get in touch:

Email: support@thryva.au